Legal
Privacy Policy
Effective date: 1 January 2026 · LDV Tech Ltd complies with GDPR and Malta Data Protection Act (Chapter 586)
Data We Collect
- Account information: name, email, date of birth, address.
- Identity verification documents (KYC) when required by law.
- Transaction history, gameplay data, session logs.
- Device data: IP address, browser type, operating system.
- Communications with our support team.
How We Use Your Data
- To provide, maintain and improve our services.
- To process transactions and verify your identity.
- To detect and prevent fraud, money laundering, and abuse.
- To send account notifications and promotional communications (if opted in).
- To comply with legal and regulatory obligations.
Legal Basis for Processing
- Contract performance: processing necessary to provide our services.
- Legal obligation: AML, KYC, and regulatory compliance requirements.
- Legitimate interests: fraud prevention, security, improving our platform.
- Consent: marketing communications — you may withdraw at any time.
Data Sharing
- Payment processors and banking partners (for transactions only).
- Identity verification providers (KYC/AML compliance).
- Regulatory authorities and law enforcement when legally required.
- Game providers (anonymised session tokens only — no personal data).
- We do not sell your personal data to third parties.
Data Retention
- Account data is retained for 5 years after account closure (regulatory requirement).
- Transaction records are retained for 7 years.
- KYC documents are retained for 5 years after the business relationship ends.
- You may request deletion of non-mandatory data by contacting support.
Your Rights (GDPR / Malta Data Protection)
- Right to access: request a copy of your personal data.
- Right to rectification: correct inaccurate data.
- Right to erasure: delete non-mandatory data (subject to legal holds).
- Right to portability: receive your data in a machine-readable format.
- Right to object: opt out of marketing communications at any time.
- To exercise any right, contact: privacy@rake.com
Cookies
- We use essential cookies (required for the site to function) and analytics cookies (to improve user experience). See our Cookie Policy for full details.
Security
- All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- We conduct regular security audits and penetration tests.
- Access to personal data is restricted to authorised personnel only.
Contact
- Data Controller: LDV Tech Ltd, Valletta VLT 1116, Malta.
- Privacy inquiries: privacy@rake.com
- Last updated: 1 January 2026